We repair and service all home electrical appliances, including commercial and industrial electrical appliances, with specialization in washing machines, fridges, tumble dryers, all restaurant electrical equipment and appliances. We handle all major brands include Samsung, LG, Hisense, Midea, Panasonic, Smeg and many more.
Here are some of the common faults with washing machines and the diagnosis. We provide a general guide on how to identify the common faults and initiate a diagnosis that will yield accurate results, thereby ensuring that repairs target the real fault of the the appliance.
If your washing machine won’t start, first check if it is plugged in and receiving power. Test the wall outlet with another appliance and inspect the power cord for damage. A blown fuse or tripped circuit breaker can also prevent the machine from turning on. If power is fine, check the door or lid switch—if defective, the machine won’t start as a safety measure. A faulty control board, damaged wiring, or a defective start button could also be the cause. Use a multimeter to test for continuity in these components.
If the drum doesn’t spin, the problem may be due to a worn-out drive belt, a defective lid switch, or a faulty motor. First, check if the lid switch is functioning by listening for a clicking sound when closing the lid—if there’s no click, the switch may need replacement. Inspect the drive belt for signs of wear or breakage. A faulty motor, worn-out bearings, or a malfunctioning control board can also prevent the drum from spinning. A multimeter test can confirm if the motor windings are intact.
If water remains in the drum after a wash cycle, it could be due to a clogged drain hose, a blocked pump filter, or a malfunctioning drain pump. First, inspect the drain hose for kinks, twists, or obstructions. Remove and clean the pump filter, as trapped debris can restrict water flow. If the pump is making a humming sound but not draining, it may be jammed or faulty. A multimeter can check for electrical continuity in the drain pump motor to confirm if it needs replacement
A washing machine that vibrates excessively or makes loud noises may have an unbalanced load, worn drum bearings, or faulty suspension rods. Start by ensuring the machine is placed on a level surface and that all four legs are adjusted properly. Unevenly distributed laundry can also cause excessive shaking—try redistributing the load. If noise persists, check the drum bearings for wear, as faulty bearings cause a grinding sound. Inspect suspension rods and shock absorbers for signs of damage. If you hear a rattling noise, a foreign object may be stuck in the drum or pump
Water leaking from the washing machine is often caused by a damaged door seal, loose or cracked hoses, or a faulty detergent dispenser. Check the inlet and drain hoses for cracks or loose connections. If water leaks from the door, inspect the door seal for mold buildup, tears, or warping. A leaking detergent drawer may indicate high water pressure or clogged vents. Run a test cycle while closely observing where the leak originates to pinpoint the exact cause.
If detergent remains in the tray after a cycle, it may be due to a clogged dispenser, low water pressure, or a malfunctioning water inlet valve. Start by removing and cleaning the detergent drawer, as hardened detergent and mineral deposits can block proper flow. Check if water is entering the dispenser properly—if not, the inlet valve may be defective. A faulty solenoid valve or a blocked spray nozzle can also prevent detergent from flushing out properly.
Persistent odors in the washing machine usually result from mold and mildew buildup due to excess detergent residue or standing water. Inspect the drum, door seal, and detergent drawer for black mold or soap scum. Run a hot water cycle with white vinegar and baking soda to break down residue. If the drain hose or pump is clogged, stagnant water may cause bad smells. Regularly cleaning the machine and leaving the door open after use can help prevent future odor issues.
If the wash cycle takes longer than usual or doesn’t complete, it may be due to a clogged inlet filter, a faulty timer, or an issue with the heating element. First, check if water is filling the drum at the correct rate—slow water intake may be due to clogged inlet screens. A malfunctioning timer or control board can also cause delays, preventing the cycle from advancing. If the heating element isn’t working, the machine may struggle to maintain the required temperature, causing longer wash times. Running a test cycle while monitoring each stage can help diagnose the problem
If clothes remain too wet after the spin cycle, the issue may be a clogged drain pump, a worn drive belt, or a faulty motor. First, check if the pump is draining water properly—blockages can prevent water from exiting the drum. A worn-out or loose drive belt can cause weak or inconsistent spinning, reducing water extraction. If the spin cycle doesn’t activate, the motor, capacitor, or speed sensor may be faulty. A multimeter test can confirm electrical continuity in these components
Modern washing machines display error codes when a problem occurs, often indicating sensor failures, water inlet issues, or overheating. Refer to the user manual to interpret the error code. If the issue relates to water supply, check the inlet hoses and valves. If the control board is unresponsive, try resetting the machine by unplugging it for a few minutes. Faulty pressure sensors, clogged filters, or overheating components may also trigger error codes. Testing electrical connections and cleaning filters can help resolve the issue
The cost of repairs depends on the type of appliance, the nature of the problem, and the required replacement parts. It's best to contact a repair service or technician for an estimate based on your specific situation.
If your appliance is under warranty, it's generally advisable to check the terms and conditions. Repairs covered by the warranty may be done by authorized service centers or technicians specified by the manufacturer.
Regular servicing intervals vary depending on the type of appliance. Some appliances, such as air conditioners or refrigerators, may benefit from annual maintenance, while others may only require servicing when an issue arises. Refer to the manufacturer's recommendations for guidance.
